Getting Started

Default solution folder, feel free to edit or delete it.

Accounts Overview
Accounts Overview An account is a logical entity usually representing some logical or physical end point in the VoIP network. An example of physical endpo...
Mon, 5 Feb, 2018 at 11:03 AM
Routing Groups
Routing Groups Routing Group is list of all Connections and associated with each of them Vendor Costs that completely defines how the system will route c...
Thu, 27 Feb, 2014 at 4:50 PM
Low balance Notifications
It is possible to configure the system to automatically notify Customer or Account via e-mail available credit (current Balance plus Credit Limit) reaching ...
Thu, 27 Feb, 2014 at 4:53 PM
Quality Based Routing
Overview Each vendor connection can be automatically monitored on two parameters - ACD (average call duration) and ASR (average success rate). You can c...
Fri, 29 Dec, 2017 at 8:26 AM
Follow Me Feature
Supported since version 2.1. Followme feature allows user to redirect incomig calls to different numbers. For example user can redirect incoming calls to ...
Thu, 27 Feb, 2014 at 5:00 PM
Minute Rounding
The Cloud Softswicth can round the Call Duration to the nearest second in two ways. This feature is part of version 4.1 Cloud Softswicth. Round (Defau...
Thu, 27 Feb, 2014 at 5:08 PM
Automatic Database backup
The Cloud Softswitch includes the system which allows performing automatic backup of the database periodically. Parameters of this backup, such as schedule,...
Wed, 16 Sep, 2015 at 10:58 AM