Accounts Overview
An account is a logical entity usually representing some logical or physical end point in the VoIP network. An example of physical endpoint is SIP phone or individual port in a multi-port device. And an example of a logical end point is a single DID number in a pool of DID numbers received from the Public Switched Telephone Network (PSTN) -SIP gateway.
Each call going through the system is associated with one and only one 'Account'. The Cloud Softswitch establishes association between the new incoming call and some particular Account during the Authentication phase. Once established, this association remains unchanged during the lifetime of the call.
The Authentication could either be performed based on VoIP Login and VoIP Password parameters, using SIP secure digest authentication method, or based on Authentication Rules associated with each account. Please note that the SIP registration with the Cloud Softswitch is only allowed using SIP secure digest authentication.
To register your SIP account on soft-phone client please follow below steps:
1. Create an account from My Customers >> Accounts
2- Keep a note from the VoIP Login and VoIP Password you set while creating account
3- Add funds to account and make sure it has balance above 0.
4- On Softphone use the Softswitch IP as hostname or SIP Registrar IP.
5- VoIP Login will be the SIP Username
6- VoIP Password will be the SIP password that you need to authenticate with.