The Cloud Softswicth can round the Call Duration to the nearest second in two ways. This feature is part of version 4.1 Cloud Softswicth.


Round (Default method)

This method rounds the call duration to the nearest second based on the typical round approach. For example;

A call with a duration of 1 second 400 milliseconds will be rounded down to the nearest whole second. The call duration will be recorded as 1 second.

A call with a duration of 1 second 500 milliseconds will be rounded up to the nearest whole second. The call duration will be recorded as 2 seconds.


Round Up

This method rounds the call duration up the the nearest whole second. For example;

A call with a duration of 1 second 100 milliseconds will be recorded as 2 seconds.

A call with a duration of 1 second 500 milliseconds will be recorded as 2 seconds.

A call with a duration of 1 second 0 milliseconds will be recorded as 1 second. 


The following table illustrating the results of both rounding methods

Seconds Default Rounding RoundUp
60.0 60 60
60.1 60 61
60.4 60 61
60.5 61 61
60.9 61 61


The Cloud Sofftswicth enables you to configure the Call Duration rounding on individual Service Plans, Vendors, and for On-Net calling. This gives the switch operator full control on how Call Duration is rounded for every aspect of their business, clients, and vendors.


Configure Rounding Method on a Service Plan,

  • Go to the Edit Page for your Service Plan, or create a new Service Plan
  • Select the rounding method from the "Calls Duration" drop down box
  • Click the Save & Close button to save the change


Configure Rounding Method for a specific Vendor

  • Go to the Vendors, and select the Vendor you wish to configure the Rounding Method for
  • Under the 'Advanced Parameters' section on the Vendor edit screen, use the 'Call Duration' drop down box to choose the rounding method
  • Click Save & Close button to save the change



Configure Rounding Method for all On-Net calling

  • Go to the System Parameters
  • Under the 'Billing' section on the System Parameters screen, use the 'Call Duration' drop down box to choose the rounding method
  • Click the Save button to save your changes