1. "Forward DID" feature


I chose “Forward DID#”, but it didn’t ask me for the number to be forwarded to. Where do I need to set this up?


This checkbox is used to control the CLD of onnet call leg. By default it contains the username of the account and if you check this box the CLD will contain the DID.



2. "Follow Me" feature


  • Enable "Follow me" in the check-box:


  • Choose from the action list the "Follow Me":




    • Enter the "Phone number/CLD" and needed "Follow Me Mode"(always, off, on busy, on no answer, on unavailable):




      • In case if you need several numbers to be added you can specify "Order Preference"(in which order calls will be forward) and "Timeout, sec"(waiting timeout for every follow me).


      Allow registration for account




      Allow Registration function in account menu allow you to perform the Authentication based on VoIP Login and VoIP Password parameters, using SIP secure digest authentication method. Unchecked field disable registration, using SIP secure digest authentication method, but not the Authentication based on Authentication Rules associated with each account.


      "Incoming Routing" feature


      System allow to configure specific routing for the incoming calls to account and it is the main goal of this feature.


      For example:

      If account A calling to B(for example DID number) then call will be routed to the specified Trunk(PBX, connection etc.) which was configured in account properties of "incoming routing" and not to the registered UA(which account assigned to B). But you can add account to the "Incoming routing" and call will be forwarded to the registered UA.

      Source field - for example DID number which was assigned to the current account(for which you are trying to set up "Incoming routing").

      Trunk field - for example external PBX or some particular connection etc.

      Forward DID checkbox will allow to save the original CLD and will not replaced by DID number after routing.

      If call came from On-Net(source field) you can also configure routing by your own discretion. So you can routing On-Net calls(which are inside of switch) to your particular connection.


      "Trunks" feature


      Trunks feature allows to forward calls aimed for account to the specified direction. It is like connection, but for account, not for vendor.
      The main field in this feature is Main Destination which require IP address (or hostname) of the system where the calls will be forwarded to.
      Outbound CLD is optional parameter.


      Please note that if no DIDs are assigned to the account this feature will not be available for this account



      Extended Routing


      This feature allows to assign several routing groups with different tariffs for one customer. As result customer will be able to choose different routing groups and assign them to his accounts.


      2 Way Callback


      This feature connects two destinations together. Login as Account to use Callback.